ServiceNow Certification Guide

Passing the ServiceNow System Administrator Certification Exam demonstrates mastery of ServiceNow System Administration and certifies that a candidate has the skills and essential knowledge necessary to manage the configuration, implementation, and maintenance of the ServiceNow platform.

Successfully passing this certification exam also establishes the core skill set necessary to pursue further certification for individuals

Certified System Administrator
Certified System Administrator


Before proceeding further, You must follow the points given below:

  1. You must have basic knowledge of javascript, if not, then you can learn JavaScript.
  2. You must have completed the training and courses as mentioned in my previous blog – How to become a ServiceNow Developer

Please follow below steps to become ServiceNow Certified System Administrator:

Step 1: Goto now Learning page of ServiceNow and login into using the same credentials as I mentioned in my previous blog. After login, now Learning page will look like below:

Certified System Administrator
now Learning

Step 2: Search the Course “Get Started with the Now Platform“ and select when it appears. Complete this course having an introduction to the Now Platform to help most users to learn the essentials. First you have to enroll in this course and then click the start button.

Certified System Administrator
Get Started with Now platform

Step 3: Learning Path also available in now Learning ServiceNow page. Learning path usually contains multiple courses. Search the Learning Path “ServiceNow Fundamentals“ and select when it appears as shown on the below image:

ServiceNow Fundamentals
ServiceNow Fundamentals

ServiceNow Fundamentals is the starting point for all roles to begin their ServiceNow journey. Whether you are looking for a quick introduction to the Now Platform or are preparing for your Certified System Administrator (CSA) exam, this path is designed to target your exact needs. 

ServiceNow Fundamentals is a key component in preparing for the Certified System Administrator (CSA) exam. As part of the initial launch campaign, you will receive a FREE certification voucher to register for the exam upon completion of this learning path through the end of June 2020. All mandatory items in the learning path identified with an asterisk must be completed to receive the voucher. Your certification voucher will appear under the My Vouchers tab in Now Learning

You have a good opportunity to complete this course before June 2020 because the cost of the CSA exam is around 150 – 300 $.

ServiceNow Fundamentals
ServiceNow Fundamentals

Step 4: There is a Certification Test Prep course available for Certified System Administrator (CSA) exam in now Learning. This course contains a video of 5 minutes which provides information and guidance on how to prepare to sit for the Certified System Administrator (CSA) exam. Search this course and complete it.

Step 5: To prepare for the exam, please download the exam blueprint and review what will be covered.

Step 6: I have got two website pages where you can get exam dumps for the Certified System Administrator (CSA) exam. All the questions that come in the CSA exam are covered in these dumps. I suggest that you go through these pages once and read all these dumps so that you can easily pass the CSA exam. 

  2. Chercher Tech

Now it is time to test your ServiceNow knowledge. There is a good platform Class Maker where you can take online mock tests for the CSA exam. Try to attend this online mock test till you get a 95% passing score.

keep practicing whatever you have learned from the course mentioned above steps in your personal developer instance then you will have a good knowledge of ServiceNow to pass the CSA exam.

Please read my next blog on How to register for the CSA, CAD, CIS & Delta Exam in Webassessor ServiceNow to get your First Certificate in ServiceNow.

After Successfully completing CSA certification, now you must target for the second certification that is ServiceNow Certified Application Developer (CAD) which has more value and a high chance of getting a job in the IT industry.

Please read my next blog on How to become ServiceNow Certified Application Developer (CAD) coming soon… and Subscribe to our TryCatchBlog to get the latest post.

Thanks for reading.. Have a Nice Day…